Mountain West Financial recognizes our responsibility to our mortgage broker partners is to make every loan experience they have with us an excellent one. It’s that simple. This drives strong reputational benefits for our mortgage brokers with their referral sources and borrowers. It’s a responsibility we take very seriously and that focus is embodied in everything we do.
Constantly upgrading and enhancing industry leading technology relating to loan submissions to closings, is one example of what we do to enhance the overall experience for our brokers. Our loan submission system, BOLT, was developed to simplify the loan process. Mountain West Financial’s culture is centered around making sure we all provide personalized service to our mortgage broker partners from every level of the company. Exceeding expectations is what we shoot for with every loan application we receive.
Mountain West Financial’s goal is to create broker partners for life. We perform with a commonsense approach such as encouraging our brokers to communicate directly with our underwriters. We are focused on assisting our broker partners to be successful in every way we can. An example of this is our “Broker Power Learning” training sessions; each month we discuss key elements of our industry with our broker partners to provide an additional understanding of the business. The goal here is to provide additional knowledge so our brokers can be more successful, it’s a partnership we foster and support.
Mountain West Financial started as a mortgage broker over 33 years ago, evolving to the lender we are today, strategically controlling growth to make sure we never deviate from the core principals and values that have made our brokers successful in dealing with us.
From myself and the entire Mountain West Financial Wholesale family, thank you for your patronage and entrusting us with your borrowers. We are honored to take care of your borrower with the upmost respect and professional curtesy. If you haven’t worked with Mountain West Financial yet, come on in and experience what you have been missing.
Brian Daily
Senior Vice President – Wholesale
Mountain West Financial, Inc.
